CUNY's experienced faculty make online learning a rich experience.  They will help you master new skills and introduce you to new and exciting sources of knowledge.  They will also link you to other students through internet-based communication.  You’ll be part of a dynamic virtual community, interacting with others in discussion groups and online forums, and taking advantage of abundant electronic resources

An online course is at least as rigorous and rewarding as one held in a classroom.  You should expect to devote at least as much time to covering the material and interacting with your instructor and your classmates as you would expect to in any classroom-based course.

The presentation below will walk you through a typical online course at the CUNY School of Professional Studies and give you a better understanding about what to expect in an online learning environment.

Netiquette
The School of Professional Studies Academic Advisement Center has put together a Netiquette Guide to introduce online students to an essential aspect of the online learning experience – netiquette: etiquette on the internet. Whether you are new to online learning, completed online coursework in the past, or have experience posting in online discussion boards – please review this guide carefully and thoroughly before posting.

Support Help Desk
The School of Professional Studies Help Desk can assist you with a variety of technical issues, including any questions you may have regarding your student email account, Blackboard or the CUNY Portal.

The SPS Help Desk can be reached at helpdesk@sps.cuny.edu or 212.652.2888. When you email or call the SPS Help Desk, please be sure to provide your full name and a number where you can be reached.